2003

Dec

Editor

Sylvatech Australia Pty Ltd

• Edited Sylvatech Tropical Timbers 2004: Product Disclosure Statement.

2003

Nov - 2006

Webmaster

STC Australia Chapter

• Redesigned STC Australia Chapter website.
• Took over webmaster duties for this website.

2003

Nov - 2004

Technical Writer

CSBP Fertilisers

• Converted Word documents into Author-it.
• Trained staff in Author-it basics.
• Consulted and assisted as required.

2003

Nov - Dec

Technical Writer

Water Corporation

• Wrote quick reference sheets for new SAP module - Corporate Real Estate

2003

Jul - 2007

Technical Writer

Ramesys Global

• Wrote online help for Ramesys software using Author-it.
• Produced and edited the online presentation for Placer Dome Canada using Author-it.
• Converted the System Documentation Word document to online help using Author-it.

2003

Jun

Consultant

CTR Solutions

• Advised developer on options for single-sourcing their software documentation.

2003

May

Speaker

STC Annual Conference

• Delivered a paper to the 50th Annual STC Conference (Dallas), titled "Training 101: Logistics for Face-to-Face Instruction"

2003

Ad hoc

Contributor

The Writer's E-Zine

• Wrote various Business of Writing and Craft of Writing articles for this webzine.

2003

Feb - Oct

Technical Writer

Department of Education and Training

• As part of the SOE team, wrote documentation for end users (teachers) and SOE team (such as configuration documents, system administrator procedures, etc.).
• Edited and updated the content of the Learning Technologies Contracts website.
• Wrote the content and designed the SIDE/SOTA Upgrade Programme website.
• Wrote documentation for homesteads and School of the Air teachers on behalf of the SIDE/SOTA Upgrade Programme.
• Wrote documentation for school users on behalf of the Customer Service Centre.
• Wrote online help for InstallShield's AdminStudio to match the business processes and workflows of the SOE team.
• Edited end-user documentation for 100 Schools Project.
• Edited end-user documentation for Telecommunications Deployment Project.

2003

Jan - 2004

Technical Writer

Gemcom Australia Pty Ltd

• Wrote online help for ProdTrak stockpile maintenance software using RoboHelp.

2003

Jan - Feb

Editor

Sylvatech Australia Pty Ltd

• Edited Sylvatech Tropical Timbers 2003: Product Disclosure Statement.

2002 - 2003

Oct - 2006

Technical Writer

Dolphin Software

• Wrote online help for Survey Author software.
• Wrote online help for Survey Collator software.
• Wrote Getting Started tutorial using Author-it.
• Involved in usability analysis of GUI for both products.
• Converted online help from RoboHelp to Author-it.

2002

Ad hoc

Technical Writer

AngloGold Limited

• Edited and rewrote QRSs for HR module in SAP.
• Modified HTML for SAP online help.

2002

Ad hoc

Technical Writer

Sons of Gwalia Limited

• Created Word templates and reformatted the HSE documents to match these templates in preparation for uploading to the intranet.

2002

Ad hoc

Consultant

Metech Pty Ltd

• Assisted technical writer with RoboHelp issues, and other general help authoring issues.

2002

May

Consultant

CBH Limited

• Assisted technical writer in analysing options for online help.

2002

May

Speaker

STC Annual Conference

• Delivered a paper to the 49th Annual STC Conference (Nashville), titled "Training 101: Learn How to Train".

2002 -2007

Feb - June 2007

Technical Writer

BMS Solutions Pty Ltd

• Converted, edited, rewrote, and repurposed existing paper documentation into online help for various software products (Analysis Tool, Analysis Designer, Net Designer, Technical Manual). Initially with ForeHelp, then with Author-it.
• Wrote online help for internal policies and procedures using Author-it.
• Developed online tutorials for SiteSafe software in HTML and PDF using Toot-o-matic (XML) and XMLSpy. Now converted using Author-it.
• Involved in analysing the usability of the GUI of the BMS suite of products.
• Created an online help file for the BMS developers of the most common GUI decisions initially with ForeHelp, then with Author-it.
• Developed Flash and Camtasia tutorials for performing specific tasks in the BMS suite of products.
• Created new graphics for the marketing presentations, and edited and rewrote the content of these presentations.
• Designed the internal newsletter for the development team.
• Created a mock internet portal for the sales and marketing team.
• Developed the corporate intranet site.

2002

Jan - Apr

Technical Writer

Boral CMG

• Converted, edited, and repurposed existing paper documentation into online help for internal software product.
• Trained developer in producing and compiling online help.

2001 - 2002

Dec - Feb

Technical Writer

Woodside Energy Limited

• Created Detailed Design and related documents for the Maintenance Management Project (SAP Plant Maintenance implementation).