Word / HTML Processing etc.

• Word
• Acrobat / PDF
• StyleWriter

• Publisher
• InDesign
• Expression Web

• JavaScript / DHTML

Help authoring etc.

• Author-it (Author-it Certified Consultant)
• HTML Help Workshop

• RoboHelp
• FAR
• Windows Help

• Flare
• HyperText Studio
• Easy HTML/Help
• HDK
• WordToWeb
• Help and Manual
• Hypertext Studio
• Doc-to-Help
• WordHelp

Graphics etc.

• PaintShop Pro
• SnagIt
• Adobe Captivate
• Visio
• SmartDraw

• Camtasia
• TNT

Internet

• HTML
• Cascading Style Sheets
• FTP Voyager
• Many search engines

Others

• MindManager
• Outlook
• PowerPoint
• WinZip

• SAP
• Excel
• MYOB
• JSP Wiki

• iTutor
• STT
• DOCS Open
• Access
• Lotus Freelance Graphics
• multiple library software systems

Operating Systems, etc.

• Windows Vista
• Windows XP

• PICK R83
• PICK AP (Pro)
• Windows 3.x/95/98/2000
• Windows NT Server
• SQL Server 6.5 (queries, backups, restores)